- Client London Borough of Brent
- Industry Local Government
- Since September 2008
We can view information and set up workflows on a consolidated basis as well as at unit and service area levels. The consultants undertook a very thorough assessment to ensure they understood our business as well as constraints and provided various options to assist us decide how the system should be set up.
The resulting RMS solution is simple and easy to use, allows individual treatment for each type of council debt, and provides for bespoke as well as standard letters and reports to be produced. The consultants made the process an enjoyable experience and we have confidence that they will continue to support us through future challenges.