LMS (LEGAL MANAGEMENT SYSTEM)SPECIALIST LEGAL DEBT RECOVERY SOLUTION
Used by many leading legal, financial, utility and telecomms companies for the recovery through the courts of charged off debt.
Reduced Reporting Overheads
by automating the manual integration and delivery of disparate information
Reduced Staff Costs
by automating tasks and freeing up resources
Increased Control
with comprehensive MIS reporting, smart business rules and task allocation
Increased Efficiency
by automating many administration tasks currently undertaken by collectors
Increased Customer Retention
by ensuring integration with your CRM department you will never write off/disconnect a customer as a result of an outstanding service issue
Advanced Automation
Automated batch letters, text messages and business rules ensure your collectors time is freed up to contact customers
Customisable Strategies
Our experienced team of consultants can adopt or refine your existing process resulting in increased efficiencies and debt recovery rates.
Full Court Document Suite
LMS has a comprehensive suite of auto-completed court documents for district, circuit and high court proceedings.
Automated Billing & Outlay
As cases are progressed and associated costs are incurred the appropriate fees will be charged to the the particular case account.
Data Interchange
LMS’s open architecture means it can easily interface with in house or external financial, legal and CRM applications.
Dynamic Worklist
The ‘Live View’ worklist technology allows users to dynamically view, track and process case recovery stages from a single screen.
Reporting
LMS reports produce insightful and comprehensive management information which enables analysis of the collections strategy performance.
Rapid Implementation
Using tried and tested business models, we can deploy a suitable strategy for your business within weeks.
Document Management
You can create your own document templates. Any documents produced are automatically archived directly on the account history.
Secure
Using best practices for security, quality and environmental management, we ensure client data is protected to the highest standards.
User Friendly
LMS is simple to operate. Your collectors will take to it straight away giving you an immediate improvement in collections.
Court Diary
LMS contains a full diary system for court areas, towns and hearing dates. There is no need to consult a separate legal diary.
Managed Service
Maintenance and support are a part of the annual licence fee. This includes client reviews, phone, email and business change support.
Data Backup
Full and incremental backups are taken to ensure comprehensive data protection and business continuity in case of data loss.
Disaster Recovery
All hosted sites have existing business continuity management programs and offer recovery to an alternate site in the event of a business disruption.
Software Licences
All database, document production and other required software licences are packaged as standard in the hosted model.
Low Up Front Investment
Everything is provided in the hosted solution, no need for you to invest in additional hardware, software or IT expertise.
Software Upgrades
Automatic systems updates ensure that you stay up to date with the latest versions and newest software features.