Expert Revenue Systems (XRS), a leading supplier of credit control and collections software, are pleased to announce that Wolverhampton City Credit Union have selected it’s cloud-based XRS Collector solution to enable more efficient and effective collection of member arrears.
Wolverhampton City Credit Union (WCCU) is a not-for-profit financial cooperative, owned and controlled by their 9000+ members who live, work, volunteer or study in the area. Their mission is simple “to give our members a brighter financial future by providing ethical, honest and fair financial cooperative”.
XRS Collector will seamlessly integrate with Wolverhampton’s core banking solution (Progress Banking) to provide a powerful collections tool that is flexible, intuitive, and easy to use. By automating workflow, communications, card payments, and promises to pay, XRS Collector will dramatically improve productivity and member engagement leading to higher arrears recovery and lower bad debt provisions and write offs.
“Wolverhampton City Credit Union is proud of our commitment to the local community and our excellent member service record. This partnership with XRS will extend and improve our credit control strategy and the options available to our members. We aim to make it as easy and convenient as possible for members to engage with us and resolve their arrears in a sustainable way.
We are delighted to be working with XRS, they have an excellent reputation and everything we were looking for in a modern credit control system.”
Rob Shearing, CEO, Wolverhampton City Credit Union
In the current economic climate, many Credit Unions are choosing to future-proof their credit control capability by implementing specialist credit control systems to reduce manual effort and lead to more efficient and effective credit control. We look forward to a productive partnership that benefits both WCCU and most importantly, it’s members.”
Pat Kelly, Managing Director, XRS